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General terms

DEFINITIONS



For the purposes of these General Terms, the following terms and expressions are understood to mean:



Online shop - online platform for shopping of goods using the website www.armybg.com, www.armyplus.ro - Owned by ARMYBG LTD - a limited liability company registered under No. 11939381 in the UK, Wales and Northern Ireland, administered by the same.
Supplier / Seller - a trading company operating on the territory of the BUYER's country, who delivers goods to the BUYER after purchase in an online store at www.armybg.com or www.armyplus.ro; The supplier / seller may be any company that has signed a contract for use of the e-shop www.armybg.com and www.armyplus.ro
User / User - a natural or legal person who enters into a purchase contract with the Seller for the purchase of an e-commerce merchandise he has determined and in compliance with these General Terms and Conditions;
Account - registration on the website www.armybg.com or www.armyplus.ro created by the User for the purchase of goods from the e-shop;
Manufacturer - the real manufacturer of the product worldwide;
Goods / consumer goods - any product that is entered and eligible to be purchased through the online store;
Purchase-Sale Agreement - a contract concluded from a distance between an online store www.armybg.com or www.armyplus.ro (ARMYBG LTD) and the consumer through the electronic purchase of a product defined by the latter, at a price stated in the online store, compliance with these terms and conditions and the applicable legislation;
Applicable law - all laws and regulations applicable to the use of the e-shop, the purchase and delivery of goods and the relationship between the Provider and the User (specifically applicable in this case are the Consumer Protection Act, the Electronic Commerce Act, the Law on Electronic Commerce, obligations and contracts, Commerce Act, etc.)
Supervisory bodies - all public authorities exercising any form of control or authorization activity on distance marketing through various Internet platforms, including but not limited to - the Consumer Protection Commission, the Commission for the Protection of Competition, the Commission for protection of personal data, etc.
Main e-mail address - e-mail specified by the User of his / her profile for official correspondence with the Provider - goarmybg@gmail.com
Delivery - real transmission of the command over ordered and paid goods;
Courier - a company that is registered and operates under the Postal Services Act and actually supplies the purchased goods at a address specified by the User;
Payment - transfer of funds for the purchase of goods by the Provider only with Postal money transfer, subject to the payment terms and applicable legislation.




I. SUBJECT



Art. 1. These Terms and Conditions are designed to regulate the relationship between ARMYBG LTD, CN11939381, England Wales, hereinafter referred to as the Online Shop, and the end customers, hereinafter referred to as USERS / USERS, of the e-shop.

II. SUPPLIER'S DATA



FOR THE REPUBLIC OF BULGARIA



Art. 2. Information under the Electronic Commerce Act and the Consumer Protection Act:

Name of Supplier: Eldomremont EOOD
Headquarters and address of management (address of activity Eldomremont EOOD, UIC BG200505218, address: Sliven, Klitshohor 1-B-17 represented by Yordan Yordanov
Correspondence data: e-mail: goarmybg@gmail.com, tel: +359877387678
 Entry in the Commercial Register: UIC BG200505218,

For the rest of the EU countries:

Army Tacal LTD 

 Army Shop LTD 

 Army Trading LTD 

 Army International LTD






III. ELECTRONIC SHOP CHARACTERISTICS



Art. 3. ELECTRONIC SHOP e e-shop, available at www.armybg.com, through which the Users have the opportunity to concludespeaks about the purchase and sale of the goods offered by ELECTRONIC SHOP, including the following:

Free to view the content of the website and the products offered;
To register and create an account for the purchase of goods from ELECTRONIC SHOP;
To make electronic statements regarding the conclusion or performance of contracts with the Provider via the interface of the ELECTRONIC SHOP page available on the Internet;
To conclude contracts for the purchase and sale of the goods offered by ELECTRONIC SHOP;
Make any payments in relation to the contracts concluded with ELECTRONIC SHOP, according to the electronic payment methods supported by ELECTRONIC SHOP.
Receive information about new goods offered by ELECTRONIC SHOP;
View products, their characteristics, prices and delivery terms;
To be notified of the rights deriving from the law mainly through the interface of the ELECTRONIC SHOP on the Internet;
Art. 4. The Supplier shall deliver the goods and guarantee the rights of the Beneficiaries provided for by law in the framework of good faith, the criteria and conditions adopted in the practice, consumer or commercial law.

Art. 5. (1) By selecting, ordering and paying the users conclude a contract for the purchase and sale of the goods offered by ELECTRONIC SHOP through the interface of the e-shop available on its web site at www.armybg.com or www.armyplus.ro

(2) By virtue of the agreement concluded with the Users on the purchase and sale of goods, the Provider undertakes to deliver and transfer the ownership of the User to the goods assigned by him through the interface.

(3) Users shall pay to the Supplier remuneration for the goods delivered under the terms and conditions set out on the e-shop website and these general terms and conditions. The fee is in the amount of the cost and the costs related to the order declared by the supplier of the ELECTRONIC SHOP address on the Internet.

(4) The Supplier shall deliver the goods requested by the Users within the terms and conditions set by the Provider on the e-shop page and in accordance with these General Terms and Conditions.

(5) The price for the delivery shall be determined separately and explicitly from the price of the goods. For certain purchases, the Provider has the option to provide delivery at his own expense, which is reflected in the profile of the product concerned.

Art. 6. (1) The User and the Provider agree that all statements between them in connection with the conclusion and execution of the purchase contract may be made by electronic means and by electronic statements within the meaning of the Law on Electronic Document and Electronic Signature and Art. 11 of the E-Commerce Act.

(2) It is assumed that the electronic statements made by the Users of the site are made by the persons mentioned in the data provided by the User in making the registration if the User has entered the respective access name and password. The provider is not responsible for providing untrue data.



IV. USE OF ELECTRONIC SHOP



Art. 7. (1) In order to use an ELECTRONIC SHOP to conclude contracts for the purchase and sale of goods, the User shall enter his / her e-mail / address and password for remote access.

(2) The e-mail and the password for remote access shall be determined by the User through electronic registration on the Provider's website.

(3) By filling out your details and clicking on the "Confirm" and "Confirm your order" buttons, the User declares that he / she is familiar with these terms and conditions, agrees with their content and undertakes to comply unconditionally with them.

(4) The e-shop confirms the registration made by the User, by sending a letter to an e-mail address, indicated by the User, to which the registration is created. After creating a user account (account) between the user and the e-shop, a contractual relationship exists between the profile and the personal data.

(5) When making the registration the User undertakes to provide correct and up-to-date data. The user shall promptly update the data specified in his registration in case of change.

(6) The parties agree that the content of this website is subject to copyright and any disposition with them without the prior written consent of the Provider infringes copyright, trademark law or other legal provisions related to the intellectual property right.

(7) The registration made by itself does not bind the User with making certain purchases or additional actions.

Art. 8. (1) The electronic address provided at the initial registration of the User as well as any subsequent electronic address used for the exchange of statements between the User and the e-shop is the "Main e-mail address" within the meaning of these general conditionsspeaks about the purchase and sale of the goods offered by ELECTRONIC SHOP, including the following:

Free to view the content of the website and the products offered;
To register and create an account for the purchase of goods from ELECTRONIC SHOP;
To make electronic statements regarding the conclusion or performance of contracts with the Provider via the interface of the ELECTRONIC SHOP page available on the Internet;
To conclude contracts for the purchase and sale of the goods offered by ELECTRONIC SHOP;
Make any payments in relation to the contracts concluded with ELECTRONIC SHOP, according to the electronic payment methods supported by ELECTRONIC SHOP.
Receive information about new goods offered by ELECTRONIC SHOP;
View products, their characteristics, prices and delivery terms;
To be notified of the rights deriving from the law mainly through the interface of the ELECTRONIC SHOP on the Internet;
Art. 4. The Supplier shall deliver the goods and guarantee the rights of the Beneficiaries provided for by law in the framework of good faith, the criteria and conditions adopted in the practice, consumer or commercial law.

Art. 5. (1) By selecting, ordering and paying the users conclude a contract for the purchase and sale of the goods offered by ELECTRONIC SHOP through the interface of the e-shop available on its web site at www.armybg.com or www.armyplus.ro

(2) By virtue of the agreement concluded with the Users on the purchase and sale of goods, the Provider undertakes to deliver and transfer the ownership of the User to the goods assigned by him through the interface.

(3) Users shall pay to the Supplier remuneration for the goods delivered under the terms and conditions set out on the e-shop website and these general terms and conditions. The fee is in the amount of the cost and the costs related to the order declared by the supplier of the ELECTRONIC SHOP address on the Internet.

(4) The Supplier shall deliver the goods requested by the Users within the terms and conditions set by the Provider on the e-shop page and in accordance with these General Terms and Conditions.

(5) The price for the delivery shall be determined separately and explicitly from the price of the goods. For certain purchases, the Provider has the option to provide delivery at his own expense, which is reflected in the profile of the product concerned.

Art. 6. (1) The User and the Provider agree that all statements between them in connection with the conclusion and execution of the purchase contract may be made by electronic means and by electronic statements within the meaning of the Law on Electronic Document and Electronic Signature and Art. 11 of the E-Commerce Act.

(2) It is assumed that the electronic statements made by the Users of the site are made by the persons mentioned in the data provided by the User in making the registration if the User has entered the respective access name and password. The provider is not responsible for providing untrue data.



IV. USE OF ELECTRONIC SHOP



Art. 7. (1) In order to use an ELECTRONIC SHOP to conclude contracts for the purchase and sale of goods, the User shall enter his / her e-mail / address and password for remote access.

(2) The e-mail and the password for remote access shall be determined by the User through electronic registration on the Provider's website.

(3) By filling out your details and clicking on the "Confirm" and "Confirm your order" buttons, the User declares that he / she is familiar with these terms and conditions, agrees with their content and undertakes to comply unconditionally with them.

(4) The e-shop confirms the registration made by the User, by sending a letter to an e-mail address, indicated by the User, to which the registration is created. After creating a user account (account) between the user and the e-shop, a contractual relationship exists between the profile and the personal data.

(5) When making the registration the User undertakes to provide correct and up-to-date data. The user shall promptly update the data specified in his registration in case of change.

(6) The parties agree that the content of this website is subject to copyright and any disposition with them without the prior written consent of the Provider infringes copyright, trademark law or other legal provisions related to the intellectual property right.

(7) The registration made by itself does not bind the User with making certain purchases or additional actions.

Art. 8. (1) The electronic address provided at the initial registration of the User as well as any subsequent electronic address used for the exchange of statements between the User and the e-shop is the "Main e-mail address" within the meaning of these general conditions...summer. The User agrees that the final value of the order may vary depending on the payment method chosen for which the e-shop informs the user prior to the final confirmation of the order.

Art. 13. (1) The User agrees that the Provider is entitled to accept an advance payment for the contracts concluded with the consumer for the purchase and sale of goods, according to the terms of payment published on the website of the e-shop.



Art. 14. (1) The consumer is entitled, without due compensation or penalty and without giving any reason, to give up the concluded contract within 14 days from the date of receipt of the goods.

(2) The right of withdrawal under para. 1 shall not apply in the following cases:

- for the supply of goods and the provision of services the price of which depends on fluctuations in the financial markets which the Contractor is unable to control;

- for the supply of goods made according to the requirements of the consumer or on his / her individual order;

- for the supply of goods which, by their nature, are or may not be returned or threaten to deteriorate their quality;

- for the supply of audio and video recordings or software products printed by the user;

- for goods provided with the manufacturer's warranty after the product has been registered on the latter's website in case the User has registered the product;

- for goods with disturbed trade, including but not limited to - goods with injuries, scratches, missing or damaged components such as accessories and accessories, boxes, protective foil, books, disks, envelopes, brochures, promotional materials, etc. similar.

- other cases provided by law.



(4) In case the consumer exercises his right of withdrawal under para. (1), the Supplier shall be obliged to reimburse in full the sums paid from the first sums including the cost of delivery of the goods not later than 14 calendar days from the date on which the consumer exercised his right of withdrawal from the contract. Out of the amount the consumer has paid under the contract shall be withheld the cost of returning the goods unless the consumer has returned the goods for his own account and has notified the Supplier thereof. The right under paragraph 1 shall be deemed to be exercised after completing the form of the e-shop site and receiving and inspecting the goods from the supplier. In the event that one of the grounds under para 2 is present, the Supplier shall return the goods to the User, the transport costs being for the latter.

(5) The user undertakes to store the goods received by the Supplier, their quality and safety during the term under para. 1.

(6) The User is entitled to a claim under the Terms and Rules for Claims posted on the e-shop website.



Art. 15. (1) The delivery time of the goods and the starting point from which they run shall be determined for each item individually at the conclusion of the contract with the User through the e-shop site, unless the goods are ordered in one order, in which case for a period the longest delivery is taken. The Provider prepares and publishes on the e-shop page - Delivery Terms.

(2) If the User and the Provider have not set a delivery time, the delivery period shall be 30 calendar days from the date following the sending of the User's order to the Provider via the e-shop site.

(3) If the Provider can not fulfill the order because he does not have the goods ordered, he shall notify the consumer and the E-shop and reimburse the amounts paid by him within 30 calendar days from the date of which the Contractor had to fulfill under his contract.

(4) In the cases under para. 3, the Supplier shall be entitled to deliver to the consumer goods of the same quality and price. The supplier shall notify the consumer electronically or by telephone of the change of performance of the contract.

(5) In case of exercise of the right of withdrawal from the supply contract under para. 3, the cost of returning the goods shall be at the expense of the Supplier.

Art. 16. (1) The supplier shall deliver the goods to the consumer after certifying the fulfillment of the requirements and the presence of the circumstances under Art. 61 of the Consumer Protection Act.

(2) The User and the Provider shall certify the circumstances under para. 1 in writing at the time of delivery by hand signature, unless otherwise agreed.

(3) The User and the Provider agree that the requirements of para. 1 and Art. 61 of the Consumer Protection Act shall be observed if the certification is carried out by a person for whom, according to the circumstances, it can be concluded that he will transmit the information to the user-party to the contract.



VII. OTHER TERMS



Art. 17. (1) The supplier shall supply,summer. The User agrees that the final value of the order may vary depending on the payment method chosen for which the e-shop informs the user prior to the final confirmation of the order.

Art. 13. (1) The User agrees that the Provider is entitled to accept an advance payment for the contracts concluded with the consumer for the purchase and sale of goods, according to the terms of payment published on the website of the e-shop.



Art. 14. (1) The consumer is entitled, without due compensation or penalty and without giving any reason, to give up the concluded contract within 14 days from the date of receipt of the goods.

(2) The right of withdrawal under para. 1 shall not apply in the following cases:

- for the supply of goods and the provision of services the price of which depends on fluctuations in the financial markets which the Contractor is unable to control;

- for the supply of goods made according to the requirements of the consumer or on his / her individual order;

- for the supply of goods which, by their nature, are or may not be returned or threaten to deteriorate their quality;

- for the supply of audio and video recordings or software products printed by the user;

- for goods provided with the manufacturer's warranty after the product has been registered on the latter's website in case the User has registered the product;

- for goods with disturbed trade, including but not limited to - goods with injuries, scratches, missing or damaged components such as accessories and accessories, boxes, protective foil, books, disks, envelopes, brochures, promotional materials, etc. similar.

- other cases provided by law.



(4) In case the consumer exercises his right of withdrawal under para. (1), the Supplier shall be obliged to reimburse in full the sums paid from the first sums including the cost of delivery of the goods not later than 14 calendar days from the date on which the consumer exercised his right of withdrawal from the contract. Out of the amount the consumer has paid under the contract shall be withheld the cost of returning the goods unless the consumer has returned the goods for his own account and has notified the Supplier thereof. The right under paragraph 1 shall be deemed to be exercised after completing the form of the e-shop site and receiving and inspecting the goods from the supplier. In the event that one of the grounds under para 2 is present, the Supplier shall return the goods to the User, the transport costs being for the latter.

(5) The user undertakes to store the goods received by the Supplier, their quality and safety during the term under para. 1.

(6) The User is entitled to a claim under the Terms and Rules for Claims posted on the e-shop website.



Art. 15. (1) The delivery time of the goods and the starting point from which they run shall be determined for each item individually at the conclusion of the contract with the User through the e-shop site, unless the goods are ordered in one order, in which case for a period the longest delivery is taken. The Provider prepares and publishes on the e-shop page - Delivery Terms.

(2) If the User and the Provider have not set a delivery time, the delivery period shall be 30 calendar days from the date following the sending of the User's order to the Provider via the e-shop site.

(3) If the Provider can not fulfill the order because he does not have the goods ordered, he shall notify the consumer and the E-shop and reimburse the amounts paid by him within 30 calendar days from the date of which the Contractor had to fulfill under his contract.

(4) In the cases under para. 3, the Supplier shall be entitled to deliver to the consumer goods of the same quality and price. The supplier shall notify the consumer electronically or by telephone of the change of performance of the contract.

(5) In case of exercise of the right of withdrawal from the supply contract under para. 3, the cost of returning the goods shall be at the expense of the Supplier.

Art. 16. (1) The supplier shall deliver the goods to the consumer after certifying the fulfillment of the requirements and the presence of the circumstances under Art. 61 of the Consumer Protection Act.

(2) The User and the Provider shall certify the circumstances under para. 1 in writing at the time of delivery by hand signature, unless otherwise agreed.

(3) The User and the Provider agree that the requirements of para. 1 and Art. 61 of the Consumer Protection Act shall be observed if the certification is carried out by a person for whom, according to the circumstances, it can be concluded that he will transmit the information to the user-party to the contract.



VII. OTHER TERMS



Art. 17. (1) The supplier shall supply,...for all Users from 11.04.2019



Details and clarity of deliveries and payments.

                                                   

The products you ordered will be packaged and shipped as quickly as possible. We use courier services for the European Union.

           

2 Within the country:

The cost of delivery depends on the tariff of the respective courier service, which you will prefer from the weight of the goods ordered and the area where your settlement is located.

The delivery time is up to 3 business days depending on the area of the settlement (if the ordered goods are available at the time of the order).

           

3 Returning a replacement product:

All items you receive are with the option of a test and review before you pay the value of the item in the Courier's office or delivered to an address.

If you do not like the item, it's not the right size, or just want to get it back, simply cancel the item. You can keep the rest of the shipment or just reject the entire shipment.

If you've already accepted the shipment, but on a sample later it turns out that you need another type or size, please contact us at the phone listed to discuss what you need and how to change or return the goods.

We will endeavor to satisfy your choice.

If, however, we are unable to provide the desired product choice, we will refund your funds.

           

METHOD OF PAYMENT AND RECEIPT

1. By postal money order - the goods ordered are delivered to a courier as soon as a contact has been established between our operator and the customer for the confirmation and delivery address details. During the phone call, you will be informed when your purchases will be completed and delivered to the courier. The service is performed by the courier service ECONT EXPRESS as the amount of the ordered goods is paid to the courier by the respective courier service and is confirmed by the signing of the required document. The cost of transporting the goods and the value of the charge shall be borne by the Purchaser.

           

RIGHT OF ADVERTISING

Under Consumer Protection Law and Trading Rules, the consumer has the right to claim and replace goods when submitting:

1. cash receipt

or

2. invoice;

or

3. Cut off the courier note.



If you can not imagine any of these, simply contact us and we will do our best to solve your case.

Article 186 of the CPA

The item must have original packaging, consumables and accessories in the event that they were included.

The goods have a good commercial appearance (the goods are not torn, scratched, worn, prana, ironed).

The shipping costs for the return of goods are at the expense of the customer.

Conciliation Commission

Alternative dispute resolution (ADR) between consumers and traders is an out-of-court conciliation procedure on a voluntary basis. It is done through conciliation commissions. As a user, you have two options:

Use the European Dispute Resolution Online Platform (http://ec.europa.eu/odr) - a single access portal that allows EU consumers and traders to settle disputes related to online cross-border purchases, as well as national ones.
Apply for mediation directly to the CPC located in the current section. Meet the types of conciliation commissions and the steps to form a Conciliation Commission.
Online dispute resolution - https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage